Updated 08.23.2025

Data Subprocessors Disclosure

Get Access to support if you have questions regarding this document:

We support companies with deep privacy needs. Please see our privacy policy below. For customization, reselling Rantir or other commercial goals and needs for your company please reach out to hello@rantir.com or support@rantir.com.

Subprocessors Policy for Rantir Cloud, Rantir Templates and Development & Services at Rantir

At Rantir, DBA Hexigon AI, Inc. (“Rantir,” “we,” “us,” or “our”), we work with carefully selected third-party service providers (subprocessors) to help us deliver, operate, and maintain our services. This Subprocessors Policy outlines the vendors we rely on to process data on our behalf and provides transparency into where and how personal data may be stored or transferred.

Type:

Subprocessors Policy

Last updated 08.23.2025

SOC2 Compliance is not applied by default: Rantir may or may not have shared hosting based on if the customer self-hosts Rantir Cloud. SOC2 is on a per case basis and can be applied to with a Self-Host option. This can be achieved by your hosting provider where Rantir is installed. We work alongside your hosting provider to successfully apply for and receive SOC2.

Rantir Cloud, focusing on Confidential Information (including Non-public Personal Information with key components:

1. Who Are Our Subprocessors?

We currently engage the following subprocessors:

Supabase Inc.
- Service: Database hosting, authentication, and storage
- Data Location: United States / European Union (configurable)
Vercel Inc.
- Service: Frontend application hosting and deployment
- Data Location: United States
OpenAI, L.L.C.
- Service: AI model inference for chat and generative features
- Data Location: United States
Stripe Inc.
- Service: Payment processing and subscription management
- Data Location: United States
Cloudflare, Inc.
- Service: Content delivery network (CDN), DNS, and security (WAF)
- Data Location: Global (Edge Network) / United States

We may update this list from time to time as our infrastructure evolves. Any changes will be posted to this page with an updated effective date.

2. Data Residency & Compliance Notice

We utilize Supabase Inc. as a core subprocessor for database management and user authentication services. Supabase offers region-specific data hosting, and we endeavor to use data centers within the European Union (EU) for users covered under the GDPR.

However, if you are an EU data subject, please be aware that some processing may occur outside of the EU depending on your configuration or use case. While Supabase offers tools and contractual clauses to support GDPR compliance, our usage of Supabase may not fully satisfy all GDPR requirements depending on your jurisdiction and specific data handling needs.

Please contact us at [legal@rantir.com] if you require a signed Data Processing Agreement (DPA) or additional compliance documentation.

3. GDPR Disclaimer

At this time, due to reliance on third-party infrastructure outside of the EU—including Supabase for database operations—Rantir, DBA Hexigon AI, Inc. is not fully compliant with the General Data Protection Regulation (GDPR).

We are actively evaluating our vendor relationships and data handling practices to align with international data protection standards. Our platform is currently designed primarily for U.S.-based customers, and any processing of EU personal data should be considered limited in scope and subject to further clarification.

4. Your Rights and Control

If you are a customer or end user seeking access to, correction of, or deletion of personal data held by one of our subprocessors, we encourage you to first contact us directly at [support@rantir.com]. We are committed to helping you exercise your data rights to the fullest extent permitted by applicable laws.

5. Updates to This Policy

We may revise this Subprocessors Policy from time to time. Changes will be reflected by updating the “Effective Date” at the top of this document. In the event of material changes, we may also provide notice through our website or service dashboard.

‍